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Terms and Conditions

For hire and supply of goods and services



All bookings made and services provided by Charms Chair Covers & Décor are bound by the Terms and Conditions on this page.

  1. The lead name stated on the booking/order is responsible for all hired goods and their care.

  2. All goods are supplied on a hire basis only and ownership remains with Charms Chair Covers & Décor.

  3. The hire period is approximately, 24-72 hours, depending on the required service. Hire can be extended for which extra charges may incur.

  4. Photo I.D. and proof of address matching the order details must be emailed over at the time of booking.

  5. A 25% non-refundable deposit will be required to secure a booking. The remaining balance is to be paid 10 working days before the delivery/self-collection date. 

  6. In the event of cancellation more than 10 days in advance then no more is payable. If the booking is cancelled within 10 days, the full remaining balance is payable. In the event of late cancellation, bookings can be postponed up to 12 months from the original event date.

  7. Cancellation must be made in writing and please ensure you receive an email confirming your cancellation.

  8. Bookings made within 5 days of the event date must be paid the same day of the booking.

  9. The hirer can choose the delivery/collection service and costs are to be covered by the hirer, based on the mileage to/from the destination.

  10. In the event we are delivering and collecting to/from a venue on your behalf, it is the hirers responsibility to ensure that suitable arrangements have been made and confirmed for us to do so. Failure to do so, may result in extra delivery charges or you not being able to receive your equipment.

  11. The hirer is welcome to collect and return hire items on the agreed dates as per your confirmation. The hirer will take full responsibility for transporting equipment in own vehicles. In the event the hirer chooses to use a courier, they must be aware that equipment is not insured by the courier company and therefore any losses/damages will be the responsibility of the hirer.

  12. The hirer is responsible for all hired goods and not the event venue or any other third parties. It is the responsibility of the hirer to ensure the items are kept in good order and packed away in any packaging it was delivered in, i.e. bags/boxes.

  13. Items badly soiled may also incur an extra cleaning fee which will be taken from your deposit.

  14. The hirer is responsible for any losses/damages to the hire equipment and will pay for items as per your confirmation. Loss/damage costs will be covered by the security deposit of £30 to £50. In the event that the costs of losses/damages are higher than the deposit, payment is required within 30 days of the event date.

  15. The loss/breakages deposit will be refunded within 7 working days of the items being returned and checked in.

  16. Payment can be made by BACS and PayPal.

If you have any queries or questions, please do not hesitate to get in touch.

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